Privacy Policy

Last Updated: December 29, 2025

Fastening Solutions, Inc. ("FSI," "we," "us," or "our") operates https://www.fsiusa.com/ (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, specifically regarding our use of lead generation and security tools.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

• Information You Provide: When you fill out a contact form or request a quote, we collect your name, email address, phone number, and company details.

• Automated Information (Salespanel): We use Salespanel to identify business visitors. When you visit our Site, Salespanel may collect your IP address, browser type, device information, and time-stamped activity (pages viewed, duration).

• Security Data (reCAPTCHA): To protect our Site from spam and abuse, we use Google reCAPTCHA. This tool collects hardware and software information, such as device and application data, to perform integrity checks.

2. How We Use Your Information

We use the data collected for the following business purposes:

• B2B Lead Generation: Through Salespanel, we identify the organizations visiting our website. If you are a business visitor, we may use your activity data to qualify you as a potential business lead and reach out to you with relevant services.

• Site Security: We use reCAPTCHA to prevent automated software (bots) from engaging in abusive activities on our Site.

• Communications: To respond to your inquiries and provide updates regarding our facility maintenance and management services.

3. Third-Party Service Providers

We share information with specific service providers to help us run our business:

Salespanel (Lead Analytics)

We use Salespanel to track visitor activity and identify business prospects.

• What happens: Salespanel processes your IP address and web behavior to provide us with "firmographic" data (e.g., your company name, industry, and location).

• Privacy Link: For more information on how Salespanel handles data, please visit the Salespanel Privacy Policy.

Google reCAPTCHA (Security)

Our Site uses Google reCAPTCHA v2 or v3.

• What happens: Google collects data to determine if a user is human. This information is subject to Google’s own privacy terms.

• Privacy Link: Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and gather lead intelligence.

• Salespanel Cookies: Salespanel sets first-party cookies to track your navigation across our Site. These cookies help us understand which services (e.g., Medical Facility O&M or Fire Protection) interest your organization.

• Opt-Out: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable cookies, some parts of this Site may become inaccessible or not function properly.

5. Data Retention and Security

We retain lead information for as long as necessary to provide our services or comply with legal obligations. We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access.

6. Your Rights

Depending on your location (e.g., California, Virginia, or the EU), you may have the right to:

• Access the personal data we hold about you.

• Delete your personal data.

• Opt-out of the sale or sharing of your personal data for targeted advertising.

To exercise these rights, please contact us at customerservice@fsiusa.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact: Fastening Solutions, Inc. (FSI) 3075 Selma Highway, Montgomery, AL 36108 Tel: 888.340.6472 email: customerservice@fsiusa.com